Privacy Policy

Privacy Policy of FreeFromCare Ltd

 Information about our organization and websites

 FreeFromCare Ltd respect your privacy and are committed to protecting it. We are providing this Privacy Policy to inform you of our Privacy Policy and practices and of the choices you can make about the way your information is collected online and how that information is used. We hope that this will remove any concerns you may have about supplying information to us and make visiting the FreeFromCare website a rewarding experience. By accessing and browsing this website, you are accepting the practices described in this Privacy Policy. Please read this Privacy Policy carefully and revisit this page from time to time to review any changes that may have been made.

Providing visitors with anonymous access

Initially, please note that you can access our websites home pages and browse each of our sites without disclosing your personal data. Also, our websites do not enable our visitors to communicate with other visitors or to post information to be accessed by other visitors to our website.

Sites covered by this Privacy Policy

This Privacy Policy applies to the FreeFromCare owned websites and domains, including freefromcare.ca and FreeFromCare.ca.  The FreeFromCare Websites may provide links to third-party websites for your convenience and information. If you access those links, you will leave the FreeFromCare Websites. We do not control those sites or their privacy practices, which may differ from our own privacy practices. This Privacy Policy does not cover any personal data that you choose to give to unrelated third parties. You acknowledge that we do not monitor or control the information collected by such sites or the privacy practices of any third parties, and we are not responsible for their practices or the content of their sites.

Types of information we collect

When browsing any of the FreeFromCare websites, you are not required to provide any personal information. If you choose to register with the FreeFromCare Websites, then you will be requested to provide contact information (name, address, telephone number, email address). We use this information to contact you about the services on our site in which you have expressed interest.

Through the FreeFromCare Websites, you can request information or contact from our organisation.

Communications from the FreeFromCare Ltd Website

Once you register, we will send you a welcoming email to acknowledge receipt of your enquiry. We will communicate with you by email or telephone and will make every effort to honor your preference.

By providing your personal data to the FreeFromCare Ltd Websites, you are acknowledging and agreeing that any of your personal data may be transferred across state borders and country borders for the purposes of data consolidation, storage, simplified customer information management, reporting and other internal uses. FreeFromCare may process, disclose or transfer such personal data and in doing so, such personal data may be transferred across state borders or country borders (including outside the EEA).

Non-personal data is aggregated for reporting about the FreeFromCare Websites usability, performance and effectiveness. It is used to improve the customer experience, usability and site content. Pages and content may be changed based on feedback from visitors.

Please note that we do not provide your email address to our business partners.

In the event that FreeFromCare Ltd is sold or acquired, customer information will be one of the assets transferred. In addition, we reserve the right to disclose information submitted by or concerning any user of this FreeFromCare Websites as required by law or when we reasonably believe that such disclosure is necessary to protect our systems, our business or the rights of others.

Sharing of information

FreeFromCare contracts with third-party service providers and suppliers to deliver complete products, services and customer solutions described above. These service providers may change or we may

contract with additional service providers to better accommodate our customers. FreeFromCare will not share personal information with any other third parties without your permission, unless required by law enforcement action, subpoena, local law or when we reasonably believe that such disclosure is necessary to protect our systems, our business or the rights of others or as otherwise provided in this Privacy Policy.

How we collect information

The FreeFromCare Website collects data through a variety of different ways. For instance, we automatically log data by means of programming and we may link certain information as well. We also collect data through forms that allow users to request information about FreeFromCare Ltd and its services.

FreeFromCare Websites may collect non-personal technical information about your session (such as browser type, Internet service provider, platform type, internet protocol (IP) addresses, referring/exit pages, operating system, date/time stamp). We use this information, which does not identify individual users, to analyze trends, diagnose problems with our server and administer the FreeFromCare Website, to track user movement and use, and to gather broad demographic information.

One way we gather this information is through the use of cookies; we use cookies to store personal data and link information. Cookies are small computer files stored on your computer’s hard drive that save and retrieve information about your visit to the FreeFromCare Website. If you are uncomfortable regarding the use of cookies, you may disable cookies on your computer by changing the settings in the preferences or options menu in your browser. However, if you choose to disable cookies, you may not be able to access certain areas of the FreeFromCare Website.

Children’s privacy

FreeFromCare is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. FreeFromCare does not knowingly collect information from children under the age of 13 and FreeFromCare does not target its websites to children under 13.

Your choices and opting-out

FreeFromCare Ltd gives you the choice of receiving a variety of information that complements our products and services. You can subscribe to receive certain product-and service-specific information and FreeFromCare marketing communications. FreeFromCare communications may include new product information, special offers, or an invitation to participate in market research.

FreeFromCare Ltd provides you the opportunity to “opt-out” of having your personally identifiable information used for certain purposes when we ask for this information.

If you no longer wish to receive communications, you may opt-out of receiving them by following the instructions included in each newsletter or communications or by emailing us at info@freefromcare.ca.

Access to and accuracy of your information

We will provide you with access to your information and the opportunity to change your information. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access to your data. We reserve the right to refuse to provide our visitors with a copy of their personal data, but will give reasons for our refusal.

Keeping your information secure

The security of your personal information is important to us; however, no security system is guaranteed to be 100% secure. While we strive to protect your personal information, FreeFromCare cannot guarantee or warrant the security of our servers nor can we guarantee that information you supply through the FreeFromCare Website will not be intercepted while being transmitted over the Internet. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

Business transitions

In the event that FreeFromCare Ltd goes through a business transition, such as a merger, acquisition by another company or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred.

Changes to this Policy

If there are updates to the terms of this Privacy Policy, we will post those changes and update the revision date in this document, so you will always know what information we collect online, how we use it, and what choices you have. By continuing to use this FreeFromCare Website after any changes are posted, you acknowledge your acceptance of such changes.

Terms and Conditions

If you choose to visit our FreeFromCare Website, your visit and any dispute over privacy is subject to this Privacy Policy and our Terms and Conditions.

Contacting us

We value your opinions. If you have comments or questions about this Privacy Policy, please send them to info@freefromcare.ca