Families FAQ

Our overseas office operates full time and is staffed by highly professional HR and Admin personnel from UK and its sole purpose is to personally meet, recruit and screen quality candidates. At any given time we have at least 80 screened available candidates you can interview and it can take you from 24 hours to…

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Yes, FreeFromCare guarantees every placement made. During the first 4 months of employment, should the caregiver be deemed unsuitable we will provide you a replacement at no extra charge. We also provide a 4 month guarantee for cases where a caregiver resigns without just cause. This guarantee is contractual.

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No. The acquisition of work visas is a responsibility of the Caregiver. We are not involved in the processing of the Work Permit Applications.

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After you have contacted us our placement coordinator will call you to get more information about you and your family and to identify your needs and the type of Nanny/Caregiver you require. After this initial consultation we will send you profiles of the Nannies/Caregivers that best suit your requirements. There is no fee or commitment…

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It is always important first to talk to your Nanny or Caregiver and address any concerns you may have. From our experience most of the Employer-Employee issues could be resolved by simple conversation. If a situation comes to the point that dismissal is unavoidable you are only bound by Labor Standards concerning how much notice…

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If the caregiver lives within the family home, the the employer must provide suitable, furnished accommodation. Suitable accommodation is private accommodation with a lock on the door, that meets municipal building requirements and health standards set by the province where care takes place. The Caregiver can share their bathroom with children but preferably not with…

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In-Home caregivers have the same rights and responsibilities as any other Canadian Employee. As an Employer you will be responsible to remit pay roll taxes (EI, CPP, WCB), in addition to the Caregiver net wage, comply with the labor regulations and provide fair employment conditions. You will be responsible for keeping pay roll records and…

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Usually you must take your remittance to Revenue Canada before the 15th of the following month. We recommend you contact the CRA for further information.

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Our nannies come from all over the world but mainly from Philippines, Sri Lanka, India, Nepal & African countries.

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Our nannies come from all over the world but mainly from Philippines, Sri Lanka, India, Nepal & African countries.

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