Families FAQ

Yes, it is considered a childcare expense. We recommend you contact a professional accountant to find out how much you can claim back.

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No, in accordance with new regulations that came into effect April 1st, 2010, under no circumstances can you recoup the cost of the airfare from the Caregiver. We do not provide a refund of the recruitment fees however we will provide a 4 month replacement guarantee.

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Not if she came to Canada under the In-Home Caregiver Program. Each Nanny has to work for the Employer mentioned in her Work Permit. All other employment would be considered as illegal.

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Unfortunately we will not be able to provide you with temporary care. It is rare that our applicants already living in Canada are unemployed but even in such instances they would not look at temporary employment. Our recommendation would be to research locally for the options available.

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In accordance with the new regulations as of April 1st 2010, employers have to pay cost of the recruitment and airfare. Immigration costs (if any) are paid by the Caregiver. Under the 2014 changes, if the caregiver is within your employment when they have to leave Canada, then you will have to pay their return…

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Caregivers may not be eligible for Provincial Medical Coverage for a period of 3 months. In this case, in accordance with the new regulations which came into effect on April 1st, 2010, the employer must provide the caregiver with medical insurance for this period.

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Unlike the majority of agents we don’t believe in tying you in to a contract or ask for payment before you find suitable candidates. You can leave us at any time before a job offer is made without paying us a cent if our candidates do not meet your requirements or you are not happy…

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Yes, in our database we have professional male Caregivers.

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First, every candidate has to attend a 2-hour free-of-charge orientation session to learn the requirements of the Canadian In-Home caregiver program, the benefits that it offers and what the options are in finding a job. This enables them to make an informed decision before they pursue the Job in Canada as a Nanny or Caregiver….

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Don’t take your Nanny for granted. Treat her as a family member not an employee. Be sure to have mutually agreed house rules to ensure that the kids or the Nanny are not caught in between decisions. Consider offering a raise or some kind of acknowledgement of their work after 3 months of employment. Also…

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