Families FAQ

It is always important first to talk to your Nanny or Caregiver and address any concerns you may have. From our experience most of the Employer-Employee issues could be resolved by simple conversation. If a situation comes to the point that dismissal is unavoidable you are only bound by Labor Standards concerning how much notice you must provide to the Caregiver. Usually if a ... Read More

Yes, FreeFromCare guarantees every placement made. During the first 12 months of employment, should the caregiver be deemed unsuitable we will provide you a replacement at no extra charge. We also provide a 12 month guarantee for cases where a caregiver resigns without just cause. This guarantee is contractual. What's next? What responsiblities will I have as an employer?... Read More

Live in caregivers have the same rights and responsibilities as any other Canadian Employee.  As an Employer you will be responsible to remit pay roll taxes (EI, CPP, WCB), in addition to the Caregiver net wage, comply with the labor regulations and provide fair employment conditions. You will be responsible for keeping pay roll records and provide your Caregiver with a Pa... Read More

First, every candidate has to attend a 2-hour free-of-charge orientation session to learn the requirements of the Canadian live-in caregiver program, the benefits that it offers and what the options are in finding a job.  This enables them to make an informed decision before they pursue the Job in Canada as a Live-in Nanny or Caregiver. Every person who decides to apply f... Read More

There is no commitment to using our service unless you have found a suitable nanny or caregiver through us. Please contact us to discuss your needs and we will shortlist candidates from our database that in our professional opinion will best suit your specific requirements. What's next? Can you provide me with a caregiver while I'm waiting for my overseas nanny? Find out h... Read More

Unfortunately we will not be able to provide you with temporary care. It is rare that our applicants already living in Canada are unemployed but even in such instances they would not look at temporary employment. Our recommendation would be to research locally for the options available. What's next? Is your agency responsible for the processing of work visas? Find out how a... Read More

No. The acquisition of work visas is a responsibility of the Caregiver. We are not involved in the processing of the Work Permit Applications. What's next? Can we share a nanny for our households? Find out how a live-in nanny changed the life of a Family in AlbertaClick here to ask your question... Read More

Not if she came to Canada under the Live- in Caregiver Program. Each Nanny has to work for the Employer mentioned in her Work Permit. All other employment would be considered as illegal. What's next? What kind of accommodations do we have to provide to a live-in caregiver? Find out how a live-in nanny changed the life of a Family in SaskatchewanClick here to ask your questi... Read More

Employers must provide Live-in Caregivers with suitable, furnished accommodation in the employer's home. Suitable accommodation is private accommodation with a lock on the door, that meets municipal building requirements and health standards set by the province where care takes place. The Caregiver can share their bathroom with children but preferably not with adults. It is ex... Read More

Yes, it is considered a childcare expense. We recommend you contact a professional accountant to find out how much you can claim back. What's next? When do I have to remit the taxes to Revenue Canada? Find out how a live-in nanny changed the life of a Family in SaswatchewanClick here to ask your question... Read More